Live call · Service line
Caller"My furnace clicks but won't light. Is that under warranty?"
Understands the question
Works out what the caller wants and which department it's for before it answers.
RealVoiceDemo line · Talk to Emma
AI call centre for Canadian businessesAI call centre · Canada
Every call answered.
Every caller looked after.
Natural AI voice agents on every one of your phone lines. They answer from your own knowledge, book appointments and hand callers to your team when it matters.
What the agent does on a call
Phone lines
Main lineSarah · Reception
SalesAlex · Sales
ServiceMike · Service
After hoursSarah · Messages
A voice for every line
Main line, sales and service can each have their own agent, hours and rules.
Deep lookup
Agent"One second, I want to make sure I get that right."
Searching warranty · service · furnace
Agent"You're covered for parts for ten years."
Says so when it's checking
A deeper lookup gets a quick heads-up, so callers never sit in dead air.
Knowledge used
Warranty policyv3 · current
"…igniters and ignition control modules are covered for 10 years on parts…"
Answers from your knowledge
Price lists, warranties and policies, searched only where they apply.
Booking · Northside Heating
Mon14
Tue15
Wed16
Thu17
9:301:003:30
✓ Booked: Tue 9:30 AM
Books it on the call
Offers real open times, books the slot and confirms before hanging up.
Warm transfer
M
Mike · ServiceBeing briefed…
Private briefing"Robert Campbell, furnace from 2024, ignition problem, asking about warranty."
Warm-transfers to your team
Briefs your staff privately, then connects the caller.
Message for Mike
FromRobert Campbell
Callback(416) 555‑0142
ReasonFurnace won't ignite
PriorityMedium
Takes a proper message
Name, number, reason and urgency, sent to the right person.
Text sent
You're booked with Northside Heating for Tue 9:30 AM. Reply C to cancel.
Perfect, thanks!
Delivered · 9:41 AMTexts the follow-up
Confirmations, links and quotes go out by text or email right away.
Callback requested
Calling (416) 555‑0142Consent on file · 2:10 PM
Agent"Hi Robert, it's Northside Heating calling you back about your furnace."
Calls people back
Callbacks and reminders, only to people who asked for them.
Call summary
OutcomeResolved
Duration3:42
PurposeRepair booking
SentimentPositive
Logs every call
Recording, transcript, outcome and cost, per line and per agent.
Callers don't follow a script. Your agent doesn't need one.
Real requests, in callers' own words. The agent works out what each one needs.
- Towing and roadside assistance"Hi, my battery's dead in the Costco parking lot. Can someone come give me a boost?"
- HVAC"The AC is running but the house won't go below 27. Can a tech come before the weekend?"
- Law offices"My landlord says we have to be out by the end of the month. Is that even allowed?"
- Dental clinics"My son took a puck to the mouth at hockey and his front tooth is loose. Should we come in?"
- Veterinary clinics"Our dog's been limping on her back leg since this morning's walk. Can someone see her today?"
- Restaurants"Do you do anything for birthdays? It's my wife's fortieth on Friday."
- Property management"The dryer in the laundry room ate my loonies again. Who do I talk to about that?"
- Funeral homes"Will Saturday's service be livestreamed? My brother can't make it in from Vancouver."
- Septic services"We're opening up the cottage next month. Do you do a spring check on the septic?"
- Car dealerships"What would you give me on a trade-in? It's a 2017 Civic with about 140,000 kilometres."
How it sounds
Direct answers. No script voice.
When a question needs a deeper lookup, the agent tells the caller it's checking instead of leaving dead air. Easy questions get answered straight away, from your own knowledge.
- Hears the question and works out the department
- Checks your warranty policy, and says it's checking
- Books the visit and texts the confirmation
- Logs the outcome for your team
Northside Heating · Service lineRobert Campbell On call · 1:12
- My furnace clicks but won't light. Is that under warranty?
- Let me check that for you.
- Your igniter's covered for ten years on parts. Want me to book a technician?
- Yes please, soonest you have.
- Tomorrow at 9:30 or 1:00?
- 9:30.
- Booked. I'll text you the confirmation.
Knowledge usedWarranty policy · v3
Igniters: 10 years parts, 1 year labour
BookedTue · 9:30 AM
SMS to caller
You're booked with Northside Heating for Tue 9:30 AM. Reply C to cancel.
OutcomeResolved · positive
Languages
One agent. 74 languages.
English and French from the first ring.
Then Mandarin, Punjabi, Spanish, Arabic, Filipino and dozens more.
It switches the moment your caller does. No “press 9 for French.”
- Afrikaans (Afrikaans)
- Arabic (العربية)
- Armenian (Հայերեն)
- Assamese (অসমীয়া)
- Azerbaijani (Azərbaycanca)
- Belarusian (Беларуская)
- Bengali (বাংলা)
- Bosnian (Bosanski)
- Bulgarian (Български)
- Catalan (Català)
- Cebuano (Cebuano), spoken but not switched to automatically
- Chichewa (Chichewa), spoken but not switched to automatically
- Croatian (Hrvatski)
- Czech (Čeština)
- Danish (Dansk)
- Dutch (Nederlands)
- English (English)
- Estonian (Eesti)
- Filipino (Filipino)
- Finnish (Suomi)
- French (Français)
- Galician (Galego)
- Georgian (ქართული)
- German (Deutsch)
- Greek (Ελληνικά)
- Gujarati (ગુજરાતી)
- Hausa (Hausa)
- Hebrew (עברית)
- Hindi (हिन्दी)
- Hungarian (Magyar)
- Icelandic (Íslenska)
- Indonesian (Bahasa Indonesia)
- Irish (Gaeilge)
- Italian (Italiano)
- Japanese (日本語)
- Javanese (Basa Jawa)
- Kannada (ಕನ್ನಡ)
- Kazakh (Қазақша)
- Kyrgyz (Кыргызча)
- Korean (한국어)
- Latvian (Latviešu)
- Lingala (Lingála), spoken but not switched to automatically
- Lithuanian (Lietuvių)
- Luxembourgish (Lëtzebuergesch)
- Macedonian (Македонски)
- Malay (Bahasa Melayu)
- Malayalam (മലയാളം)
- Mandarin Chinese (普通话)
- Marathi (मराठी)
- Nepali (नेपाली)
- Norwegian (Norsk)
- Pashto (پښتو)
- Persian (فارسی)
- Polish (Polski)
- Portuguese (Português)
- Punjabi (ਪੰਜਾਬੀ)
- Romanian (Română)
- Russian (Русский)
- Serbian (Српски)
- Sindhi (سنڌي)
- Slovak (Slovenčina)
- Slovenian (Slovenščina)
- Somali (Soomaali)
- Spanish (Español)
- Swahili (Kiswahili)
- Swedish (Svenska)
- Tamil (தமிழ்)
- Telugu (తెలుగు)
- Thai (ไทย)
- Turkish (Türkçe)
- Ukrainian (Українська)
- Urdu (اردو)
- Vietnamese (Tiếng Việt)
- Welsh (Cymraeg)
On a call
Every line in. Everything handled.
Each of your numbers rings the same agent, with its own voice and rules per line. It answers, books, transfers and follows up, then logs the call.
Main line(416) 555‑0100
Sales(416) 555‑0177
Service1‑888‑555‑0199
Answers from your knowledgeWarranty, pricing, hours, policies
Books the appointmentReal open times, confirmed on the call
Warm-transfers to your teamBriefs Mike before connecting
Texts and emails follow-upsConfirmations, links, quotes
Logs the whole callRecording, transcript, outcome
How it works
Three steps to your first answered call.
- 1
Tell us about your business
Pick your industry, locations and lines. Upload price lists, policies, FAQs and manuals.
- 2
Shape your agents
Name them, choose voices, set hours, departments and who calls get transferred to.
- 3
Point your numbers at it
Forward your existing number or take new local and toll-free ones. Test, then go live.
Phone lines
(416) 555‑0100Sarah · Reception
(416) 555‑0177Alex · Sales
1‑888‑555‑0199Mike · Service
Knowledge
price-list-2026.pdfIndexed
warranty-policy.docxIndexed
service-faq.mdIndexing…
Agent · Sarah
VoiceWarm, unhurried
HoursMon–Fri 8–6 · Sat 9–1
TransfersService → Mike · Sales → Alex
Missed-call cost
What do unanswered calls cost you?
Move the sliders to match your business. The estimate updates as you go.
16 calls a week go unanswered
$87,360
of business a year walking to whoever picks up first
Hear the agentBuilt for Canada
Designed for Canadian rules and callers.
- Consent first. Outbound calls and texts only go to people who asked for them, and do-not-call requests are respected.
- Recording notices. Recording consent and retention can be set for each organization.
- Customer data kept separate. Each business's calls, recordings and knowledge stay walled off from every other customer.
- Backup routing. If a service goes down, calls route to a person, a backup number or voicemail. They don't drop.
If something goes down, the call still lands
- AI agentAnswers first on every lineFirst
- Your front deskIf the agent can't be reachedThen
- Backup numberA cell or answering service you chooseThen
- Voicemail + text alertNobody free? The message comes to youLast resort
Try it
Get a call from
your own agent.
Tell us your business, enter the code we text you, and the agent calls you acting as your receptionist, sales rep or booking desk. Ask it things your customers would ask.
Prefer to dial in? and talk to Emma.
Incoming callRealVoice demoReception
How it's set up to open
"Thanks for calling your business. How can I help you today?"
Updates as you fill in the form. The agent takes it from there, so ask it anything your customers would.
Questions
Straight answers.
Rather hear it than read about it? The agent will call you and answer these itself.
Get a demo callDoes it sound like a robot?
No. The agents are tuned to answer directly and naturally: no fake laughter, no repeating your name every sentence, no "great question" before every answer. Request a demo call and judge for yourself.
What happens if it doesn't know the answer?
It won't make one up. It offers to take your details and have someone confirm, or transfers the call if a person is available.
Can calls go to a real person?
Yes. You set who handles what and when. The agent briefs your staff member privately before connecting the caller, and takes a structured message if nobody answers.
Can I keep my existing phone number?
Yes. You can forward an existing number or have us provision new local or toll-free numbers for each line.
Where is my data kept, and who can see it?
In your organization's own space in the portal, which no other customer can reach. The keys for the phone and voice services stay on our servers and never reach a browser. The privacy policy has the details.
Is the demo call really free?
Yes. Fill in the form, enter the code we text you, and your phone rings once. We limit how often a number can request a demo to prevent abuse.
Stop missing
the calls that pay.
Give every line an agent that picks up on the first ring, knows your business and knows when to get a person.