What the agent handles
- Registers students for classes
- Books trial classes
- Answers recital and costume questions
- Explains competitive team options
- Sends schedule reminders
Handles class registration and placement questions, books trial classes, and answers the recital, costume and competition questions that arrive every spring.
CallerIs there still room in the Saturday ballet class for five-year-olds?
CallerWhen is recital photo day? And does she need tights for the costume?
CallerI've never danced before but I want to try adult hip hop. Is that weird?
Warm transfer: When a parent asks about placement on the competitive team, the agent warm-transfers to the team director.
Trial classes and registrations