What the agent handles
- Books unit viewings
- Answers pet and parking rules
- Explains application steps
- Updates applicants on status
- Adds callers to waitlists
Handles rental enquiries for apartment buildings, answers questions on units, pets and parking, and books viewings with the leasing office.
CallerDo you allow cats? I've got two and they're very quiet.
CallerWhat's available for September first? I'm a student.
CallerI submitted an application Monday, how long until I hear back?
Warm transfer: When an approved applicant is ready to sign and arrange their move-in, the agent warm-transfers to the leasing agent.
Viewings and lease signings