What the agent handles
- Books in-home repair visits
- Records model numbers and error codes
- Answers warranty coverage questions
- Updates customers on part orders
- Schedules return visits
Home services
AI voice agent for Appliance repair
Collects the model number and symptoms for broken fridges, washers and ovens, books repair visits, and keeps customers posted when a part has to be ordered.
CallerMy fridge is warm and I've got a whole grocery run in there.
CallerThe washer stops mid-cycle and flashes some code, I can read it to you.
CallerIs it even worth fixing a dryer that's twelve years old?
Where calls go
SchedulingTechniciansParts deskWarranty claims
Warm transfer: When a caller wants a straight answer on whether to repair or replace, the agent warm-transfers to a senior technician.
What it books
In-home repair visits