What the agent handles
- Books emergency no-heat calls
- Schedules tune-ups and maintenance
- Walks through basic thermostat checks
- Takes replacement quote requests
- Pages the on-call technician
Home services
AI voice agent for HVAC
Triages no-heat and no-cool calls, books furnace and AC tune-ups, and pages the on-call tech for real emergencies instead of sending them to voicemail.
CallerMy furnace stopped working and it's freezing in here. I've got a newborn.
CallerI got a notice it's time for my annual furnace maintenance, can I book that?
CallerThe thermostat says it's heating but the air coming out is cold. Is that bad?
Where calls go
DispatchOn-call technicianSales and quotesMaintenance plansBilling
Warm transfer: When a no-heat call comes in during a cold snap and there's a baby or a senior in the home, the agent warm-transfers to the on-call technician.
What it books
Service calls, tune-ups and installation quotes