What the agent handles
- Books no-water emergency calls
- Schedules water testing
- Quotes softeners and filtration
- Books pump and pressure tank repairs
- Sends filter change reminders
Handles calls about failed pumps, low pressure and odd-tasting water on private wells, and books pump repairs, water tests and softener installs.
CallerWe've got no water at all. The pump just quit this morning.
CallerOur water smells like rotten eggs lately, is that something you can fix?
CallerThe bank needs a water test for our mortgage. Do you do that?
Warm transfer: When a caller needs a new well drilled for a build, the agent warm-transfers to the drilling manager to talk site access and timing.
Service calls, water tests and installs