What the agent handles
- Answers donation and receipt questions
- Takes volunteer sign-ups
- Explains programs and eligibility
- Shares fundraising event details
- Refers callers to community resources
Public and community
AI voice agent for Charities and non-profits
Answers donor, volunteer and program calls, explains how to give or get help, and routes people in need to the right program staff.
CallerI didn't get a tax receipt for my donation last year.
CallerI'd like to volunteer on weekends. Where do I sign up?
CallerMy rent's due and I'm short. Is there anything you can do to help?
Where calls go
Donor relationsVolunteer coordinatorProgramsExecutive director
Warm transfer: When a caller in real hardship needs help today, the agent warm-transfers to program staff instead of just taking a message.