What the agent handles
- Shares service and event times
- Books weddings and ceremonies
- Books hall and room rentals
- Takes prayer and visit requests
- Relays messages to clergy
Shares service times and events, books weddings, ceremonies and hall rentals, and passes pastoral care calls to clergy with compassion.
CallerWhat time are services this weekend, and is there anything for kids?
CallerMy father passed away last night and we'd like to talk about a funeral.
CallerWe're getting married next year and want to know if the hall is available.
Warm transfer: When someone calls after a death or in a personal crisis, the agent warm-transfers to the clergy member on call.
Ceremonies and hall rentals