What the agent handles
- Shares swim and skate schedules
- Answers program registration questions
- Books rooms, gyms and ice
- Shares closures and cancellations
- Takes lost and found calls
Public and community
AI voice agent for Community and recreation centres
Answers program, swim and skate schedule questions, helps with registration, and books rooms, gyms and ice time.
CallerWhat time is public skating this Sunday?
CallerRegistration opened this morning and the website keeps crashing. Can I sign up by phone?
CallerCan we rent the gym for a birthday party?
Where calls go
Front deskProgramsAquaticsFacility bookingsSupervisor
Warm transfer: When a caller needs to register a child who needs accessibility supports, the agent warm-transfers to the programs coordinator.
What it books
Program registrations and facility rentals