Trades and industrial

AI voice agent for Manufacturers and fabricators

Takes quote requests and order status calls for plants and fabrication shops, and routes supplier, customer and job applicant calls to the right department.

CallerWe need a quote on two hundred brackets, I can send the drawing over.

CallerWhere's our order? It was supposed to ship Tuesday.

CallerI'm calling about the general labour posting, are you still hiring?

What the agent handles

  • Takes quote requests
  • Answers order status calls
  • Routes supplier and vendor calls
  • Takes job applicant enquiries
  • Emails drawing submission instructions

Where calls go

SalesEstimatingShipping and receivingProductionHuman resources

Warm transfer: When a customer calls about a quality problem with a shipment, the agent warm-transfers to the quality manager.

What it books

Plant tours and sales meetings