What the agent handles
- Dispatches emergency crews
- Collects insurance and adjuster info
- Records access and safety details
- Books mould assessments
- Updates homeowners on job progress
Trades and industrial
AI voice agent for Water and fire restoration
Takes emergency calls after floods, fires and sewer backups, dispatches crews, and collects insurance and access details so the crew arrives prepared.
CallerOur basement flooded overnight, there's two inches of water everywhere.
CallerThere was a kitchen fire and the whole house smells like smoke. Where do we even begin?
CallerMy adjuster gave me your number, what happens next?
Where calls go
Emergency dispatchProject managersEstimatorsInsurance liaison
Warm transfer: When a homeowner has standing water or sewage in the home, the agent warm-transfers to the emergency dispatcher right away.
What it books
Assessments and crew visits