What the agent handles
- Books installs and service visits
- Troubleshoots false alarms
- Takes camera system quotes
- Routes monitoring questions
- Sends visit confirmations
Trades and industrial
AI voice agent for Security and alarm systems
Handles alarm, camera and access control calls, books installs and service visits, and routes false alarm and monitoring questions to the right team.
CallerMy alarm keeps going off at night and there's nobody there.
CallerWe're opening a new store and need cameras and a keypad before the fifteenth.
CallerI forgot my alarm code and the panel is beeping at me.
Where calls go
ServiceInstallationsMonitoringSales
Warm transfer: When a caller's alarm is sounding and they can't disarm it, the agent warm-transfers to the monitoring team to verify them.
What it books
Installations and service calls