What the agent handles
- Answers stock and pricing questions
- Books delivery and installation
- Explains return and warranty terms
- Logs service claims
- Sends order updates by text
Retail
AI voice agent for Appliance and electronics stores
Handles stock checks, delivery and installation bookings, and the after-sale questions about warranties, returns and service.
CallerMy new dishwasher got delivered but nobody hooked it up. Was that included?
CallerDo you have the thirty-inch stainless range in stock?
CallerI bought a TV last month and now there's a line across the screen.
Where calls go
SalesDelivery and installService departmentCustomer care
Warm transfer: When a customer disputes a refused return or warranty claim, the agent warm-transfers to the store manager.
What it books
Deliveries and installations