What the agent handles
- Answers stock and special orders
- Books delivery windows
- Gives delivery status updates
- Logs damage and warranty claims
- Books showroom design appointments
Retail
AI voice agent for Furniture and mattress stores
Answers stock and special order questions, books delivery windows and showroom appointments, and logs damage and warranty claims.
CallerWhen is my sectional coming? It was supposed to be here last week.
CallerDo you have that grey sofa in stock, or is it special order?
CallerThe mattress we bought already has a dip in it, is that under warranty?
Where calls go
Sales floorDeliveryCustomer careWarranty
Warm transfer: When a delivery arrives damaged or the wrong piece shows up, the agent warm-transfers to customer care to arrange a fix.
What it books
Delivery windows and showroom appointments