Retail

AI voice agent for Jewellers

Books ring sizing, repairs and custom design consultations, answers watch battery and appraisal questions, and updates customers on work in the shop.

CallerI'm planning to propose and want to look at rings privately. Can I book a time?

CallerMy watch stopped, do you do batteries while I wait?

CallerIs my ring ready? It's been in for sizing for two weeks.

What the agent handles

  • Books custom design consultations
  • Updates repair job status
  • Answers sizing and battery questions
  • Books appraisals for insurance
  • Keeps proposal plans discreet

Where calls go

SalesRepairsCustom designAppraisals

Warm transfer: When a customer is ready to talk budget and stones for a custom piece, the agent warm-transfers to the designer.

What it books

Design consultations, appraisals and repairs