What the agent handles
- Books birthday parties
- Books group and school visits
- Answers hours and holiday schedules
- Explains age and height rules
- Sends waivers and party details
Answers hours, pricing and age-limit questions for bowling alleys, escape rooms, trampoline parks and the like, and books birthday parties and group visits.
CallerI want to book a birthday party for my son, twelve kids, next Saturday.
CallerAre you open on the holiday Monday?
CallerIs the escape room scary? My daughter is nine.
Warm transfer: When a school or company wants to book a large private group, the agent warm-transfers to the group sales coordinator.
Parties, lanes, rooms and group visits