What the agent handles
- Books tent and RV sites
- Answers hookup and site size questions
- Shares fire ban and rule updates
- Gives late arrival instructions
- Takes seasonal site waitlists
Takes site bookings for tents, trailers and seasonal campers, answers hookup, fire ban and amenity questions, and handles arrival-day calls.
CallerDo you have a pull-through site with thirty-amp for next weekend?
CallerIs there a fire ban right now? We're heading up tomorrow.
CallerWe're going to be late, will someone still be at the gate after nine?
Warm transfer: When a camper reports a problem at their site after hours, like a tripped power post or a noise complaint, the agent warm-transfers to the attendant on duty.
Campsite and seasonal site reservations