What the agent handles
- Checks date availability
- Books venue tours
- Explains packages and minimums
- Takes vendor and planner calls
- Emails brochures and floor plans
Answers date availability, capacity and package questions, books venue tours, and keeps booked couples and planners connected to their coordinator.
CallerDo you have any Saturdays left next September? We just got engaged!
CallerWhat's your capacity for a seated dinner versus standing?
CallerI'm the planner for the Chen wedding, I need to confirm the load-in time.
Warm transfer: When a couple is ready to put a deposit on a date, the agent warm-transfers to the sales manager so the date can be held.
Venue tours and event consultations