What the agent handles
- Books chip repairs and replacements
- Collects year, make and model
- Takes glass claim information
- Schedules mobile service at home
- Explains camera recalibration
Automotive
AI voice agent for Auto glass
Books windshield chip repairs and replacements, collects the vehicle details needed to order the right glass, and takes down glass claim information.
CallerA rock hit my windshield on the highway and the crack is spreading fast.
CallerDo you come to my work to do the chip repair or do I have to bring it in?
CallerMy car has that lane camera thing, does that change anything with the windshield?
Where calls go
SchedulingMobile techniciansInsurance claimsShop counter
Warm transfer: When an insurer calls to authorize a replacement on a customer's behalf, the agent warm-transfers to the claims coordinator.
What it books
Chip repairs, windshield replacements and mobile service visits