What the agent handles
- Books diagnostics and maintenance slots
- Explains shop rates and hours
- Takes symptoms before drop-off
- Calls when vehicles are ready
- Texts customers when estimates are ready
Automotive
AI voice agent for Auto repair shops
Picks up the phone while the techs are under a hoist, books diagnostics and oil changes, and calls customers back when their car is ready.
CallerThere's a grinding noise every time I brake. Is it safe to drive it in?
CallerJust wondering if you guys do oil changes on Saturdays and what it runs.
CallerYou've had my car since Tuesday and nobody's called me, what's going on with it?
Where calls go
Service advisorPartsShop foremanFront counter
Warm transfer: If a customer calls back to approve or question the repairs on an estimate, the agent warm-transfers to the service advisor handling that work order.
What it books
Diagnostics, maintenance and repair appointments