What the agent handles
- Books damage estimates
- Collects claim numbers and adjuster info
- Explains the repair process plainly
- Gives repair status updates
- Coordinates tow-ins to the shop
Automotive
AI voice agent for Collision and body shops
Walks shaken drivers through what happens after an accident, books damage estimates, and keeps them posted while their vehicle is in the shop.
CallerSomeone backed into me in a parking lot and my insurance said to call a body shop. Now what?
CallerDo I need an appointment for an estimate or can I just swing by?
CallerHi, I'm calling about my car, it's the blue sedan, when's it going to be done?
Where calls go
EstimatorsCustomer servicePartsProduction manager
Warm transfer: When an adjuster calls to discuss a supplement on a claim, the agent warm-transfers them straight to the estimator on the file.
What it books
Damage estimates and vehicle drop-offs