What the agent handles
- Captures exact location and landmarks
- Dispatches the on-call driver
- Texts arrival updates to callers
- Quotes non-emergency tows
- Answers impound release questions
Automotive
AI voice agent for Towing and roadside assistance
Takes breakdown calls day and night, pins down the caller's exact location and vehicle, and dispatches the nearest driver with the details.
CallerI'm on the shoulder past the overpass, my car just died and I've got two kids in the back.
CallerI need a flatbed to move a car that doesn't run, it's just sitting in my driveway, no rush.
CallerMy car got towed from a plaza lot and I don't even know where it is.
Where calls go
DispatchDriversImpound yardAccounts
Warm transfer: If a caller is stranded somewhere dangerous, like a live lane at night, the agent warm-transfers straight to the dispatcher so a truck is sent while they stay on the line.
What it books
Scheduled tows and vehicle transports