Transport and logistics

AI voice agent for Bus and coach charters

Quotes charters for school trips, weddings, teams and tours, collects dates, headcounts and routes, and handles trip-day coordination calls.

CallerWe need a coach to take the hockey team to a tournament in Sudbury.

CallerWhat's the difference between a school bus and a coach for a wedding shuttle?

CallerOur group's at the pickup spot and the bus isn't here.

What the agent handles

  • Quotes charters by trip details
  • Collects headcount and itinerary
  • Books wedding and event shuttles
  • Answers accessibility questions
  • Coordinates trip-day pickups

Where calls go

Charter salesDispatchOperationsBilling

Warm transfer: When a group is waiting at a pickup point and the bus hasn't arrived, the agent warm-transfers to dispatch.

What it books

Charters and shuttles