Transport and logistics

AI voice agent for Couriers and same-day delivery

Books same-day and scheduled pickups, quotes rush deliveries, and gives status updates to both senders and recipients.

CallerI need these documents across town to a law office by two. Can you do it?

CallerThe driver was supposed to pick up an hour ago.

CallerI got a missed delivery notice, can I get it brought back tomorrow?

What the agent handles

  • Books pickups and rush deliveries
  • Quotes by distance and size
  • Gives delivery status updates
  • Rebooks missed deliveries
  • Sets up regular pickup routes

Where calls go

DispatchDriversCustomer serviceAccounts

Warm transfer: When a time-critical delivery is running late, like medical samples or court filings, the agent warm-transfers to the dispatcher.

What it books

Pickups and deliveries