What the agent handles
- Books intake consultations
- Matches clients by focus area
- Explains fees and insurance receipts
- Reschedules ongoing sessions
- Shares the 9-8-8 crisis line
Health and wellness
AI voice agent for Counselling and therapy
Answers first calls from people reaching out for help with warmth and discretion, matches them with a suitable therapist, and handles scheduling and fee questions.
CallerI've never done this before. I'm not even sure what kind of therapist I need.
CallerDo you offer sliding scale fees? I'm between jobs right now.
CallerI need to move my Thursday session with Dana, same time next week if possible.
Where calls go
Intake coordinatorTherapistsBillingClinical director
Warm transfer: If a caller says they're thinking about harming themselves, the agent shares the 9-8-8 crisis line and warm-transfers to the clinician on call without putting them on hold.
What it books
Intake consultations and therapy sessions