What the agent handles
- Books eye exams and fittings
- Updates eyewear order status
- Answers coverage and age questions
- Books frame adjustments and repairs
- Sends exam reminders
Health and wellness
AI voice agent for Optometrists
Books eye exams and contact lens fittings, handles eyewear pickup and repair calls, and puts urgent vision symptoms through to the optometrist without delay.
CallerI'm seeing flashes and something like a curtain in one eye since this morning.
CallerAre my glasses ready yet? I dropped off the prescription last week.
CallerIs my kid's eye exam covered, or is that just for adults?
Where calls go
Front deskOptometristsOptical dispensaryBilling
Warm transfer: If a caller describes sudden flashes, new floaters or a shadow in their vision, the agent warm-transfers to the optometrist on duty immediately.
What it books
Eye exams and eyewear fittings