Health and wellness

AI voice agent for Hearing clinics

Books hearing tests and hearing aid fittings, patiently walks callers through battery and cleaning questions, and arranges repairs and follow-ups.

CallerMy hearing aid stopped working and I can't hear a thing on my left side. Can you help?

CallerMy wife says I've got the TV too loud. How do I get a hearing test?

CallerHello? Sorry, can you speak up a bit? I'm calling about my appointment.

What the agent handles

  • Books hearing tests and fittings
  • Speaks slowly and repeats clearly
  • Troubleshoots battery and cleaning issues
  • Schedules repairs and adjustments
  • Explains funding and coverage options

Where calls go

Front deskAudiologistsHearing instrument specialistsRepairs

Warm transfer: If a caller reports sudden hearing loss in one ear, the agent warm-transfers to the audiologist right away instead of booking a routine test.

What it books

Hearing tests, fittings and follow-ups