What the agent handles
- Books assessments and treatments
- Explains direct billing and coverage
- Collects accident claim numbers
- Reschedules missed sessions
- Sends intake forms by email
Health and wellness
AI voice agent for Physiotherapy
Books assessments and treatment sessions, explains direct billing and whether a referral is needed, and helps injured patients keep up with their treatment plan.
CallerI hurt my back shovelling and can barely stand up straight. Can I get in this week?
CallerDoes my work insurance cover this or do I need a doctor's note first?
CallerI've missed my last two sessions, can I just pick back up?
Where calls go
Front deskPhysiotherapistsBillingClinic manager
Warm transfer: When a caller has a motor vehicle accident claim with an adjuster involved, the agent warm-transfers to the billing coordinator who handles accident files.
What it books
Assessments and treatment sessions