What the agent handles
- Books slips and moorings
- Schedules launches and haul-outs
- Books winter storage and wrapping
- Takes engine service requests
- Answers fuel dock hours
Handles slip rentals, launch and haul-out scheduling, winter storage and service bookings, and fuel dock questions.
CallerIs there a transient slip for tonight? We're about an hour out.
CallerWhen can we book our haul-out? We want the boat shrink-wrapped this year.
CallerThe engine won't turn over and we're tied up at your dock.
Warm transfer: When a boater calls from the water with engine trouble near the harbour, the agent warm-transfers to the dockmaster to arrange a tow in.
Slips, launches, haul-outs and storage