What the agent handles
- Takes refill requests by number
- Books vaccinations and medication reviews
- Answers hours and delivery questions
- Texts when prescriptions are ready
- Routes clinical questions to pharmacists
Health and wellness
AI voice agent for Pharmacies
Takes refill requests, answers hours and delivery questions, and books vaccinations and medication reviews so pharmacists can stay at the dispensary.
CallerI need to refill my inhaler, it's the same as last time, under my name.
CallerDo you have flu shots, and do I need to book or can I just walk in?
CallerI just picked up my prescription and the pills look different from before. Is that normal?
Where calls go
DispensaryPharmacistFront storeDelivery
Warm transfer: When a caller asks whether two medications are safe to take together, the agent warm-transfers to the pharmacist instead of answering itself.
What it books
Vaccinations and medication reviews